Patient Involvement

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we have set up a virtual patient reference group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys short so it shouldn’t take too much of your time.

We aim to have around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We are looking to expand our reference group and are looking for young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields. Please email the completed form to concordmedicalcentre@nhs.net or drop it into reception.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998.